Last updated: 24 May 2026
Company: KorsgaardGroup LLC
Privacy Policy — LocalHero
1. Overview
LocalHero is a marketplace platform that connects users who need help with small tasks and independent users ("Heroes") who can accept and complete those tasks.
We respect your privacy and only collect data necessary to operate the app.
2. Information We Collect
A. Account information
- Email address (login)
- Password (encrypted)
- Name or display name
- Profile photo (optional)
- Bio / description (optional)
B. User content
- Messages sent in chat
- Task postings and descriptions
- Uploaded images (chat or tasks)
C. Usage data
- App activity (features used, interactions)
- Device information (model, OS version)
- Crash logs and performance data
D. Notifications
- We may send push notifications about messages, tasks, or account activity.
3. How We Use Your Data
- Provide and operate the platform
- Match users with tasks
- Enable chat between users
- Improve app performance
- Send notifications
- Prevent fraud and abuse
4. Chat & Content
Messages and user-generated content may be stored to:
- We do not actively monitor private chats but may review content if required for safety or legal reasons.
- Enable communication between users
- Ensure safety and moderation
5. Data Sharing
We do NOT sell your data.
We may share limited data with:
- Hosting providers (to run the app)
- Analytics tools (to improve performance)
- Legal authorities if required by law
6. Data Retention
- Account data is stored while your account is active
- You can request deletion at any time
- Some data may be retained for legal or safety obligations
7. Your Rights (GDPR)
You have the right to:
- Contact: hello@localheroapp.io
- Access your data
- Request correction
- Request deletion
- Withdraw consent
- Export your data
8. Children
- LocalHero is strictly 18+.
- We do not knowingly collect data from minors.
9. Security
We use reasonable technical and organizational measures to protect your data.
10. Third-Party Services
We may use:
- Each may process limited data under their own privacy policies.
- Authentication providers
- Cloud hosting
- Analytics services
11. International Use
Data may be processed outside your country, including outside the EU.
12. Contact
- Email: hello@localheroapp.io
- Company: KorsgaardGroup LLC