App: Ninjo — Developer: KorsgaardGroup LLC
Delete Your Account
You can request deletion of your Ninjo account and all associated personal data at any time. Follow the steps below.
Option 1 — Delete directly in the app
The fastest way to delete your account is directly from the Ninjo app:
- Open the Ninjo app and sign in.
- Tap your profile icon in the bottom navigation bar.
- Scroll to the bottom of the profile page.
- Tap "Delete account" and confirm the action.
Your account and data will be permanently deleted immediately upon confirmation.
Option 2 — Request deletion by email
If you cannot access the app, send an email to hello@localheroapp.io with the subject line: "Account Deletion Request".
Please include the email address associated with your Ninjo account. We will process your request within 30 days.
What data is deleted
When your account is deleted, the following data is permanently removed:
- Your profile — name, email, phone number, profile photo
- Your task history and all task content you posted
- All chat messages and media you sent or received
- Your location data and GPS history
- Your push notification tokens
- Your ratings and reviews
What data may be retained
To comply with legal and financial obligations, the following may be retained for up to 5 years after deletion:
- Transaction records and payment amounts (required for accounting and tax purposes)
- Anonymised, aggregated usage statistics that cannot be linked back to you
Payment card details are never stored by Ninjo — all payments are processed securely by our third-party payment provider (Xendit).
Questions?
Contact us at hello@localheroapp.io or read our Privacy Policy.